Client Question
How much can my property earn?
Earnings depend on location, size, and seasonality. In Stoke-on-Trent, for example, a well-managed 2–3 bed property can generate 30–40% more income compared to traditional long-term rentals. Larger properties and those near major attractions (like Alton Towers or universities) often earn significantly more.
We provide a free, data-driven income estimate during your consultation
What if my property gets damaged?
Guest damage is rare, but we take it seriously.
- All bookings through Airbnb, Booking.com, and Vrbo include guest liability and damage protection.
- We also conduct routine inspections and train our cleaners to spot issues early.
- If needed, we assist with damage claims and can recommend specialist short-let insurance for full peace of mind.
What if my property gets damaged?
Yes. Standard landlord or residential insurance usually doesn’t cover short-term letting. We recommend a specialist short-let insurance policy (from providers like Pikl, Guardhog, or Hiscox) which covers:
- Public liability
- Accidental & malicious damage
- Loss of income due to guest issues
We can guide you through this during onboarding.
Do I need special insurance?
Yes. Standard landlord or residential insurance usually doesn’t cover short-term letting. We recommend a specialist short-let insurance policy (from providers like Pikl, Guardhog, or Hiscox) which covers:
- Public liability
- Accidental & malicious damage
- Loss of income due to guest issues
We can guide you through this during onboarding.
How do you screen guests?
We use a multi-layered approach:
- Platform verification (Airbnb ID checks, Booking.com profiles).
- Pre-booking questions to confirm purpose of stay.
- Minimum age and no-party policies enforced across listings.
- Smart locks/key safes with time-limited codes for secure access.
Our approach significantly reduces risks of bad guests.
Do I still pay utilities and council tax?
Yes. As the property owner, you remain responsible for standard bills such as:
- Utilities (gas, electric, water)
- Council tax
- Broadband/Wi-Fi
- TV licence (if applicable)
These costs are typically offset by the higher income short-letting generates.
What areas do you cover?
We currently manage properties in:
- Stoke-on-Trent and surrounding areas (Newcastle-under-Lyme, Staffordshire, Crewe).
- Expanding into Greater Manchester, Birmingham, and London.
If you’re outside these areas, contact us — we may still be able to help through our partner network.
How quickly can we get started?
Onboarding usually takes 7–10 days:
- Free consultation & valuation → Professional photos → Listing creation → Property live on platforms.
In some cases, we can launch faster if the property is already furnished and guest-ready.
How do I get paid?
All income is paid directly to you monthly, minus our agreed management fee. You’ll receive a transparent income report with a breakdown of bookings, earnings, and any costs.
Still Have Questions?
We’d be happy to walk you through the process.
Book a Free Consultation Today